Free Plugin Module Provides Seamless Ability to Turn Chat Interactions into Permission-based Email ContactsBravestorm, along with iContact, announced today the availability of an iContact plugin for Bravestorm's BoldChat application. The downloadable module enables customers one-click access to their iContact lists from within the BoldChat application making it easy for organizations to grow their prospect lists on a permission basis.
Wichita, KS and Durham, NC (PRWEB) November 20, 2008 -- Bravestorm, along with iContact, announced today the availability of an iContact plugin for Bravestorm's BoldChat application. The downloadable module enables customers one-click access to their iContact lists from within the BoldChat application making it easy for organizations to grow their prospect lists on a permission basis.
"This plugin is about helping online businesses make the most of their website customer engagements," said Bravestorm President and CEO Steve Castro-Miller. "By integrating the BoldChat and iContact capabilities, customers now have a powerful way to grow their client and prospect lists with the highly valuable website visitors who've initiated a live chat session with them. The plugin gives them a way to maintain and nurture this relationship even after the live chat session has ended. "
BoldChat customers can capture contact information from prospects visiting their websites and, on a permission basis, add that information to an iContact list. For example, a salesperson who engages in a live chat with a visitor on their website might ask if they can include their contact information on a list to receive updates about sales and special offers. The plugin makes it possible for organizations to develop their prospect lists in an effective, responsible manner. iContact customers who purchase BoldChat can now tap into a powerful sales and support tool: permission-based invitational live chat. Businesses can download the module at www.boldchat.com/icontact.
"There was a natural synergy between our firms," said Ryan Allis, CEO of iContact Corporation. "We started off as mutual customers of each other, and as we began to talk, it became evident that we could develop something that would benefit both companies' customers."
In the coming months, Bravestorm and iContact will be co-developing resource and marketing materials, such as webinars and white papers, to provide more details on the benefits of the plugin. Additionally, both companies will appear together at a handful of key tradeshows in 2009.
About Bravestorm and BoldChat:
Bravestorm, makers of BoldChat, offers live communication software, including live chat, click to call and email management tools which enable businesses to take control over customer interactions and drive sales for businesses conducting sales and support online. Bravestorm's suite of offerings is designed with a flexible breadth of capabilities that allow clients to customize and manipulate the software to meet their specific needs. The company is headquartered in Wichita, KS, with customers around the world. For more information about BoldChat, please visit www.boldchat.com or call 1-866-753-9933.
About iContact:
With more than 36,000 customers, iContact is the first on-demand application in the world to allow businesses to manage all their online communications in one central platform. iContact allows for easy creation of email newsletters, blogs, RSS feeds, surveys, and autoresponders. Market leaders like Bank of America, Ford, Intuit, Vonage, Symantec, International Paper, LG Electronics, ReMax, United Colors of Benetton, and Centex Homes, use iContact to build stronger relationships with their customers and prospects at a fraction of the cost of traditional marketing methods. iContact, designed for the SMB market and iContact Enterprise, designed for mid-sized to large organizations, are both available at www.icontact.com.
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